Frequently Asked Questions

Last Updated on March 25, 2025
Yes, Faiza Express ships internationally. Shipping availability and costs vary by country. Please check the shipping details at checkout.
You can contact us through our customer support email or live chat available on our website. We also provide support via our social media channels.
Once your order is shipped, you will receive a tracking number via email. You can track your package on our website using this number.
You can cancel or modify your order within 24 hours of placing it. After processing, cancellations may not be possible.
We offer a 30-day return policy. Items must be unused and in their original packaging. Visit our Returns page for more details.
Delivery times vary depending on the location. Standard shipping takes 5-7 business days, while express shipping takes 2-3 business days.
We offer standard, express, and international shipping. The available options will be shown at checkout based on your location.
Yes, many of our products come with a manufacturer's warranty. Please check the product details for warranty information.
Yes, if you receive a defective or incorrect product, we offer a replacement within 7 days of delivery.